|Hawaiian was ranked No. 1 for on-time arrivals in 2015|
Throughout all of 2015, 88.4 percent of its flights arrived on time with an even stronger performance of 93 percent during December. An aircraft arriving at its gate less than 15 minutes after its scheduled time is considered an on-time arrival.
Seattle-headquartered Alaska Airlines (NYSE:ALK) was ranked No. 2 for on-time arrivals for December and for the entirety of 2015. Its overall on-time performance was 86.4 percent for the year and 85.3 percent for the month.
Atlanta-headquartered Delta Air Lines (NYSE:DAL) had the best on-time arrival record of the three major U.S. carriers and third-best overall for both the month and the year. During 2015, 85.9 percent of its flights arrived on time, while 83.6 percent were punctual during December.
American Airlines (NYSE:AAL) ranked No. 4 for the year, offering annual and monthly on-time percentages of 80.3 and 79.2 percent, respectively.
Virgin America ranked No. 5 for all of 2015 with a 79.9 percent on-time record, followed by SkyWest at No. 6 with 79.7 percent of its flights on time during the year. Wholly owned by SkyWest, Inc., (NASDAQ:SKYW), SkyWest operates regional flights under the banners of Alaska, American Eagle, Delta Connectiona and United Express.
Southwest Airlines (NYSE:LUV) was No. 7 for the year with a 78.2 percent on-time rating followed by United Airlines (NYSE:UAL) at No. 8 with 78.2 percent of its planes on time. SkyWest subsidiary ExpressJet ranked No. 9 with 77.9 percent on time and jetBlue (NASDAQ:JBLU) rounded out the top 10 with an annual on-time percentage of 70 percent.
The report also provided data for the airlines' performance at many of the nation's major airports. As with all carriers, No. 2 Alaska's on-time performance varied by airport, with a low of 71.2 percent at Hartsfield-Jackson Atlanta International Airport (ATL) to a high of 96.8 percent at both New York's John F. Kennedy International Airport (JFK) and Detroit Metropolitan Airport (DTW). The report tracks individual performance at 29 "reportable" airports and aggregates total figures for all the airports each airline serves.
In addition to its on-time arrival record, the report showed that Hawaiian had the smallest number and lowest percentage of cancelled flights among U.S. airlines in December. The report showed the carrier cancelled five flight operations, or 0.1 percent of its scheduled 6,260 operations.
The DOT's monthly report is divided into six sections (Flight Delays, Mishandled Baggage, Oversales, Consumer Complaints, Customer Service Reports to the Transportation Security Administration, and Airline Reports of the Loss, Injury, or Death of Animals During Air Transportation).
The sections that deal with flight delays, mishandled baggage and oversales are based on data collected by the Department’s Bureau of Transportation Statistics.
The section that deals with consumer complaints is based on data compiled by the OAEP’s Aviation Consumer Protection Division (ACPD). The section that deals with animal incidents during air transport is based on reports required to be submitted by airlines to the ACPD.
Each section of the report is preceded by a brief explanation of how to read and understand the information provided. The report is available at http://www.transportation.gov/airconsumer.
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Photos by Carl Dombek
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