MUNICH: Hilton Munich City hotel

We chose the Hilton Munich City for our recent three-night stay in the Bavarian capital and couldn’t have been more pleased.

The facility is large and beautiful, with an expansive lobby; a pantry off the lobby that is open 24 hours; two on-site restaurants; an executive lounge that offers breakfast, light refreshments and work space during the day, and a happy hour in the evening; a 24-hour fitness center; and an attached conference center.

Entrance to the Hilton Munich City

Sophisticated surroundings are nice but the true test of a hotel is its people and the service they provide. The Hilton Munich City gets top marks in that area.

Even before we left the U.S., hotel personnel were very quick to respond to my emailed questions about the hotel, its offerings and the best ways to get there using public transit.

Upon arrival, we were treated to more of that excellent customer service. Getting to the hotel about 9 a.m. after an overnight flight, a nap was our first order of business. The front desk clerk was very understanding and found us a room that we could have immediately for a €60 early check-in fee, which we thought was very modest for a check-in a full seven hours before the normal time. In fact, it compares more than favorably to the “day rate” charged by many upscale hotels.

Our room was generous, especially by European standards. The main room measured 16 feet by 11 feet, 5 inches for a total space of some 185 square feet. The 8 foot, 8 inch tall ceilings made things seem even larger.

Our guest room

Furnishings included a very comfortable king bed, a sitting area, desk, refrigerator, a safe to store our passports and other valuables, and ample closet space. Wi-Fi, a necessity in the 21st century, was also included without charge. 

The bathroom had both a handheld “wand” nozzle as well as an overhead “drench” shower and was equipped with a hair dryer, magnifying mirror and high-end amenities from Crabtree & Evelyn, though in the bulk bottles that have (in my view, unfortunately) become the industry standard.

Luxury bath

Once refreshed, we headed to the Concierge desk for directions to the main train station and other areas we’d intended to visit. The concierge was very helpful, marking up maps with his suggested routes, S-Bahn stops and other recommendations.

The hotel features two on-site dining venues: Juliet Rose, which offers lunch, light dinners and craft cocktails starting at noon, and the larger restaurant MoNa, which is the main location for daily breakfasts and offers Italian-inspired fare in the evenings. We enjoyed small plates at MoNa on our first evening and a full dinner the second. We also sipped some German Riesling in Juliet Rose and were again impressed by the attentive service, which included some excellent recommendations.

The two faces of Juliet Rose

The adjacent conference center brings some minor challenges. Most notably. the buffet breakfast at MoNa can get extremely busy, often with wait times for a table. Fortunately, the Executive Lounge also offers a more limited breakfast but without the craziness of the main dining room, so that provided our respite. In addition, there are times when the lobby, front desk, and concierge are quite busy helping conference attendees in addition to hotel guests, so a bit of patience (not my strong suit) is required.

The Hilton Munich City is located just two S-Bahn stops or a short trolley ride from the city’s Altstadt, or Old Town, at Marienplatz, so it’s exactly what we prefer: close to, but not actually in, the heart of the action. It’s a short walk from the Rosenheimer Platz S-Bahn station and trolley stop, providing easy access via public transportation. Both valet and self-parking are available for €33 per day for those who arrive by car.

The neighborhood has a mix of businesses ranging from small mom-and-pop shops to offices of Deloitte, one of the world’s Big Four accounting firms. There are also a number of restaurants of a variety of ethnicities, ranging from sit-down establishments to take-away bakeries, all within easy walking distance so you’re not limited to the hotel’s offerings. Other businesses, including bars, grocery stores, and pharmacies are easily accessible, so you can explore the area outside the hotel or pick up that necessity you inevitably left home without.

We highly recommend the Hilton Munich City and will happily stay there again whenever our travels take us to the Bavarian beauty that is München.

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Photos by Carl Dombek
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