My wife and I stayed at the property for seven nights during a recent trip to visit several of the area’s Christkindlmarkts (Christmas Markets), and the hotel’s location was a significant factor in our choice.
Located adjacent to Frankfurt’s airport, the Flughafen Frankfurt am Main (FRA), weary travelers needn’t even go outside to get to the hotel, their room, and perhaps a much-needed nap or shower before their business meeting or sightseeing. In addition, local, regional and long-distance train lines serve the Frankfurt Flughafen Fernbahnhof, a train station adjacent to the airport. Catching a train to another destination couldn’t be any more convenient.
Overall, service was very good to excellent in all areas.
Arriving mid-morning following our flight from Seattle, the hotel had our room waiting, and our request for bathrobes was fulfilled within minutes.
Our guest room also had a generous closet, complimentary bottled water and coffee/tea service, and an increasingly rare in-room minibar with prices that reflected the expected convenience premium but which did not cross the line to exorbitant.
Like about half of the hotel’s 1,000+ rooms, ours had been recently refreshed with contemporary furnishings, wall coverings and carpet, and an updated bath. At a bit under 50 square feet, it was outfitted with a deep soaking tub for soaking sore muscles after the day’s wanderings, high-end amenities, and a toilet by Villeroy & Boch. And you thought the acclaimed porcelain manufacturer only made fine china and premium dinnerware.
|Breakfast buffet in the Club Lounge|
We enjoyed breakfast at the Club Lounge on two occasions and found both the food and service to be of the highest quality. We were greeted warmly upon arrival, and requests for items such as cooked-to-order eggs and tomato juice, which was not on the self-service bar, were met promptly and with a smile.
The property also has several full-service dining venues including a restaurant called Flavors and the Swiss ski chalet-themed Restaurant Taverne. It also has a sports bar, a cigar bar by Davidoff, and a coffee shop called the Glass House where they “Proudly serve Starbucks coffee.” (NYSE:SBUX)
Dining options carry a “hotel premium” but, in my estimation, are worth the additional cost. Dinner for two at Restaurant Taverne, including a bottle of a dry Riesling from the Rheingau, fondue, salad and risotto, was about €100, not including a 10 percent gratuity, which is considered quite acceptable in Germany. In addition, our server Andrei was very accommodating, offering us samples of several different local wines so that we could make an informed selection.
Other food and beverage options are available nearby, with numerous take-away stands and sit-down restaurants in both the adjacent Squaire Mall or Airport Marketplace.
|The fitness room is available 24/7|
A couple of interesting notes regarding the bars and the serving of adult beverages. In Germany, kids are allowed in bars although they, of course, cannot be served alcohol until they are of legal age. Nonetheless, the presence of children in the sports bar made it feel less like the adult enclave I was seeking. However, guests had to be at least 18 years old to patronize the Davidoff cigar bar, which is a factor that made it my primary getaway.
Staff members were readily available in lobby as well as common rooms and areas, with most of those staff members acknowledging the guests they encountered with a gesture like a smile or a nod, or a verbal greeting such as a “Morgen!” or “Guten Tag.” Such attentiveness is one of the major factors that make visitors feel like honored guests instead of simply paying customers.
All in all, I recommend the Sheraton Airport Hotel and Conference Center without hesitation, whether one is visiting Frankfurt for business or pleasure.
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Photos by Carl Dombek
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