Friday, October 28, 2016

Delta completes installation of Wi-Fi on all long-haul int’l aircraft

Delta Air Lines announced it has completed installation of Wi-Fi on its entire long-haul international fleet, allowing passengers to stay connected on more than 200 daily flights from the U.S. to the more than 50 countries to which the airline flies.

International Wi-Fi was installed on Delta’s (NYSE:DAL) fleet of Boeing (NYSE:BA) aircraft including 747s, 757s and 767s as well as its Airbus A330 fleet. Completion of the installation project makes Delta the only U.S. airline to offer Wi-Fi on all of its long-haul international flights.

Overall, the carrier operates one of the world’s largest Wi-Fi equipped fleets, with more than 1,100 aircraft operating more than 3,500 connected flights every day, including nearly 700 domestic mainline aircraft, more than 180 international wide-body aircraft and nearly all Delta Connection two-class regional jets, providing more than 400,000 passengers per day access to in-flight Wi-Fi.

“We’ve invested billions of dollars in making our customers feel more at home in the sky through comfort, connectivity and entertainment,” Joe Kiely, Delta’s Managing Director – Product and Customer Experience, said in a statement announcing the project’s completion.

Delta’s international Wi-Fi is powered by GoGo’s high-speed Ku-Band satellite technology.

Delta began installing Wi-Fi on its domestic aircraft in 2008 and its international aircraft in 2012. The airline’s in-flight Wi-Fi portal offers free access to delta.com, where customers can manage their trip, book a flight, check their SkyMiles account, book a hotel and car, and check flight status.

Delta has invested billions in its on-board product and the customer experience with orders for hundreds of new aircraft and a cabin modernization program that includes new seats, seatback entertainment systems, high capacity overhead bins, new lavatories, ambient lighting and other enhancements, the carrier said.

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