Sunday, May 9, 2010

VANCOUVER, BC: The Hyatt Regency

The Hyatt Regency in Vancouver was actually my second choice because my first choice had no rooms available. As it turned out, I now have a new favourite hotel in Vancouver!

A lovely hotel in the heart of downtown, the Hyatt Regency is close to many of the city's most popular attractions. Located on Burrard Street, the waterfront and the trendy Robson Street area are just steps away, and Coal Harbour and Stanley Park just short drives up the road. But the hotel itself and the service guests receive are far more important than even a stellar location.

The Hyatt Regency does not disappoint.

Rooms are well-appointed, and many have city views. The property offers the usual amenities including a business center, fitness room, concierge service, and The Gallery Lounge and the Mosaic Bar & Grille on the second floor. It is adjacent to one of the city's indoor malls, making it very convenient to grab a snack, do some shopping, or buy that item you forgot to pack and simply can't do without.

When booking online, Hyatt offers the option of choosing an upgraded room for a modest additional fee on a space-available basis. I've used this option several times in various cities and have never been disappointed. In Vancouver, an extra $12 a night garnered us a "superior" room on the 31st floor with a great view of the city and a peek view of the water beyond. And the AAA rate included either a buffet or menu breakfast at the Mosaic Bar and Grille.

One drawback is the parking. Be sure to take the "hotel rate" if you're visiting during the week. On our first night I didn't, and parking the car from 3:00 p.m. on our day of arrival until about noon the next day (21 hours) cost a whopping $49! When I brought it to the attention of Mike, the hotel's manager, he immediately provided free parking for our second day, then charged us the hotel rate of $30 for our final day. That was but one example of the hotel's excellent customer service!

The Hyatt Regency Vancouver has a AAA Four-Diamond rating and, based on our experience, it is well-deserved. We will definitely return.

Visit my main page at TheTravelPro.us for more news, reviews, and personal observations on the world of upmarket travel.



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