Wednesday, March 31, 2010

INDIANAPOLIS, IN: DoubleTree Guest Suites, North Side

I'd lived just down the street from this hotel for more than five years and attended events there, but never spent the night until we were preparing to move away.

Rather than camp amidst boxes while the house was being packed, my wife and I decided to stay at the DoubleTree Guest Suites for two nights. There are many things to recommend about this property as well as a few drawbacks.

First, the size of the rooms is quite generous. As the name implies, the hotel offers only suites. And the room rate is quite reasonable, possibly because it is on the city's north side, nowhere near downtown.

Second, the service is quite good. A maintenance request, a special request, and room service were handled promptly and courteously.

Third, the Bistro-style food was also quite good. Both nights, we enjoyed the French-style roast chicken dinner, preceded by steamed mussles. Delightful!

On the negative side, the hotel needs to pay a bit more attention to detail. There were bottles of wine on offer in the room ($21.95 for either Blackstone Pinot Grigio or McWilliams Cabernet -- which are no more than $10 wines at retail) but no wine glasses.

The hotel does not have a business center per se, though the front desk staff is quick to offer access to a computer and printer in a room behind a locked door.

Also, the physical plant is in need of some maintenance attention. Neither ice machine worked, one of the electrical sockets in our room was coming out of the base of the lamp in which it was situated, and the wallpaper next to the desk had been badly marred and had begun peeling off the wall.

That said, the DoubleTree Guest Suites is well worth considering if you need a hotel on Indy's north side.

Visit my main page at TheTravelPro.us for more news, reviews, and personal observations on the world of upmarket travel.



Photos by Carl Dombek
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