SACRAMENTO: Hampton Inn & Suites - Sacramento Airport/Natomas

A typical Hampton Inn with some good, some not so much.

THE GOOD

The people are great. Friendly, accommodating and gracious. They quickly addressed whatever I needed, whether it was to check us in to a non-connecting room, find glass glasses for our wine (I HATE drinking wine out of paper cups), fix Wi-Fi issues, etc. Everyone said “Hello,” or “Good morning” when passing in the hall, lobby or breakfast room.

The complimentary breakfast is typical of a Hampton Inn: good variety of hot and cold items, kept stocked and the room kept clean by a helpful attendant.

THE NOT-SO-MUCH

The property is showing too much deferred maintenance.

Dresser missing a knob

In our room alone, the dresser was missing a knob and the tub overflow plate was missing, revealing a tub that had started rusting. The bath-toilet combo had no fan to remove steam and/or odors (a pet peeve of ours) and my wife judged the lighting in the sink area insufficient for applying her makeup.


Rusting tub, missing drain cover

As with many hotels, including higher-end properties like the Conrad chain, the Hampton Inn has moved away from individual amenities to bulk shower gel, shampoo and conditioner. Although increasingly common across the industry, for me they conjure the image of a gym rather than a hotel.

MORE GOOD

Its location is convenient: near several grocery and drug stores, restaurants, I-5 and the What’s-its-name-this-year Arena. And it was very quiet. Despite being completely full on the night we stayed, we heard very little from other guests, which allowed a good night’s sleep.

All in all, only OK. With other properties of a similar quality level nearby, we’ll be choosing somewhere else next time.

Visit my main page at TheTravelPro.us for more news, reviews, and personal observations on the world of upmarket travel.

Photos by Carl Dombek
Click on photos to view larger images

Comments